Engaged employees creates happy customers

 
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What's gamification about?

Ejemplo de Gamificación

The gamification is the use of techniques, elements and dynamics of games in work activities in order to enhance motivation, modify behavior, and improve productivity.

From the combination of challenges, scoring systems, badges, rankings and mechanics of competition + cooperation, the design of gamified experiences achieve a greater commitment of the employee towards the task, their learning as an individual and as an organization, improving the work climate , the results of your company and obtaining better information for your decision making.

Studies made by Jane McGonigal (American game designer and writer advocating the use of mobile and digital technology to channel positive attitudes and collaboration in a real-world context) show that an individual, at the age of 18, spends 10,000 hours of education and about 10,800 hours of games / videogames.

In addition, if your employees belong to the millennials generation (or You want to prepare for it), talk to them in "video game language" is something they understand better than the traditional corporate approach.


 

Soft skills

 
 

Are you looking for a real return on investment in talent development?

Do you have a metric to evaluate it?

Did you detect behaviors in your company and wish to re-align the collaborators?

The answers to these questions are found in soft skills.

One way to develop soft skills is through gamification, or gaming for companies: the method already used by the world's leading companies.


Empathy

empathy

Empathy is the ability to perceive, share and understand what another being can feel. It is mainly used in customer service areas to improve the experience we want to create with our customers.


innovation

Innovation is a change that introduces modifications. It refers to modifying existing elements in order to improve or renew them. A skill that allows us to re-think the products, services and processes according to the improvements we wish to include.

Innovation

 Un proceso de vinculo entre ideas y personas.

communications

Communication is the process of transferring information from one place to another, or from one person to another, with the expectation of generating an action or creating an understanding.


Services


Games@Work, Engaged chatbots for WorkPlace

Games @ Work is our proposal for consulting and training in gamification.

Engaged chatbots for WorkPlace will help make your chatbots more humanly intelligent and entertaining.

Do you want to learn, know and apply the game design tools in your tasks?
Would you like to be innovative in your recruitment, selection, training, training and talent development processes?

Games @ Work and Engaged Chatbots for WorkPlace: learn how to apply the games, the playful and the experiential in your work teams.

Start this game today.

 


 

SinCV, Employee engagement

You need to evaluate candidates in your selection process or employees at your company. It is not an easy task, we understand it and we know it.
Our digital talent evaluation platform, SinCV, helps you to know the skills of your talents.

SinCV is a digital platform that embraces gamification: It will reduce your times and costs of evaluation while users enjoy the process.
It will make your screening more effective (reading CV's before calling preselected candidates)
Perform brief pulses in the employee survey.


You, more than anyone else, know that hiring the right candidate, retaining the ideal talent and managing the commitment; solves a lot of problems. SinCV provides you with an entertaining environment, data analytics and adequate information so that your choice is always correct.

LEGO® SERIOUS PLAY® Workshops

Do you know or heard about the combination of entertainment focused on organizational learning?

Would you like to use a facilitation tool for face-to-face workshops as today the best 100 companies in the world do?

If you want your team members to interact more fluently, learn from experiential experiences and develop their skills to the fullest, LEGO® SERIOUS PLAY® is your answer.

Request a quote, you will be surprised at the results you will achieve.

 


 

Motivarnos, call & contact centers

The basis of success in your team is an oily alignment between objectives and results. Our gamification digital platform will make the performance increase you are looking for, a reality. The model of frequent recognition that Motivarnos incorporates, improves the engagement of agents and accelerates sales, customer service, collections or support that your team delivers.

The benefits that you can enjoy using Motivarnos are:
Decrease absenteeism
Improve the work climate
Decrease turnover
Improve operation metrics
Promote cooperation and competences

Motivarnos: gamification for contact centers and work teams that promotes and challenges call & contact center agents.


LEGO® SERIOUS PLAY® 

It is the methodology created by Lego (brand of educational games) in conjunction with the MIT (Massachusetts Institute of Technology) and the IMD (International Institute for Management Development). At Gamifica, we propose experiential workshops and activities so that employees can develop soft skills and knowledge that generate a direct impact on your business. Through different modalities of workshops and laboratories, in which the key tools are the "bricks" of Lego, very diverse industries - from financial, banking and pharmaceutical to audit or metalworking - you can map and develop resources such as empathy, teamwork or communication.

 
 Los workshops ayudan a bajar a tierra conceptos o planes de trabajo. Tras una etapa de precalentamiento en la que los 'jugadores' se familiarizan con la habilidad de contar una metáfora compleja a partir de una consigna abierta, se plantean situaciones basadas en las competencias, habilidades o skills que el cliente quiere evaluar o desarrollar. Al construir, las manos están directamente conectadas con el cerebro, sin interferencias -como en una reunión conmigo mismo para decidir qué construir antes de construir. Esa construcción se combina en el relato o storytelling de lo construido a partir de las propias bases y modelos de razonamiento.

Assessment center

Title: Assessment Center with LEGO® SERIOUS PLAY®.
Topic: Evaluate the observable skills of internal or external candidates.
Main Objectives: Support evaluators in identifying the observable behaviors that arise from the values and competences of the candidates.
Number of Participants: minimum 4 (four), ideal 6 (six).
Total Duration of the Workshop: minimum 2 (two), ideal 3 (three) hours.
Observable competences: Generic: ability to analyze, creativity, flexibility, proactivity, teamwork. Specific (business): process orientation, results orientation, personal values, situational skills, concrete behaviors.

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DESIGNING OUR FUTURE

Title: Designing our future.
Topic: Generate a concrete vision of the future so your team can focus on.
Main Objectives: That participants build the desired concepts and distinctions in the near future, and that they trace ways to achieve that.
Number of Participants: up to 20 (twenty) participants.
Total Duration of the Workshop: 4 (four) hours.
Main Challenges: Unify concepts and perceptions, achieve the consensus of the team, sharing of distinctions required to understand the way forward to achieve the objectives.

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IDENTITY OF WORK TEAMS

Title: Creating our identity.
Topic: Identify the values that are the basis of identity in a work team.
Main Objectives: That the participants construct the values that allow to define a team identity.
Number of Participants: up to 20 (twenty) participants.
Total Duration of the Workshop: 4 (four) hours.
Main Challenges: Openness in honest communication, effective use of time, sharing of distinctions required to form a successful new team.


Request a quote


SinCV

Choosing the right candidate is a very important first step. And a difficult one.
Surely, you need to evaluate many resumes to find the ideal candidate.

It is not an easy task, we understand it.

SinCV makes easy for you to assess the skills of your candidates.
If you want to have control over your searches and manage evaluations easily, this is the answer you are looking for.

SinCV

Search and selection

An ATS (applicant tracking system) tailored to your needs. Talent attraction + gamification. Simple, easy and entertaining for your candidates.

Functions:

  • Identification of competencies
  • Creation of evaluation models
  • Candidate tracking
  • Selection of Avatars
  • Use of Badges
  • Personalized invitations
  • Customized subdomain
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employees surveys

Have a simple tool to know the mood of your organization.

Functions:

  • Send "pulses of surveys" or brief surveys to your employees
  • Map the results to the skills
  • Carry out a continuous and personalized follow-up
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Analytics

Use a data extraction and analysis tool tailored to your needs.

Starting with dashboards, specific reports and performance indicators, make better decisions based on online information.

Request a demo / quote


Motivarnos


ACHIEVE BETTER RESULTS IN YOUR call & contact center.

 Use Motivarnos.com for:

  • improve the quality and knowledge of the company's products, services and processes
  • manage improvement of indicators through competencies and challenges
  • improve productivity indicators
  • increase the loyalty / engagement of agents / employees
  • reduce absenteeism and in the long term, attrition

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pilot

  • Basic knowledge management
  • Manual management of productivities
  • Instant feedback
    Award redemption system
  • Up to 10 agent or administrator licenses.

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Professional

  • Advanced knowledge management
  • Automatic management of productivities
  • Instant feedback
  • Award redemption system
  • News Feed
  • Challenges between participants
  • Automatic rankings of agents
  • Integrations with legacy systems
  • No license limit for agents or administrators

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Corporate

  • Advanced knowledge management
  • Automatic management of productivities
  • Instant feedback
  • Award redemption system
  • News Feed
  • Challenges between participants
  • Automatic rankings of agents
    Internal climate surveys
  • Effective quality evaluations
  • Integrations with own systems
  • No license limit for agents or administrators

Request a demo / quote.



Engaged Chatbots for WorkPlace


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Engaged COMMUNICATION IN THE DIGITAL ERA


One of the best digital collaboration tools for companies is Workplace Chat. At Gamifica - our mission to make the world more entertaining - we developed chatbots that increase communication in the digital age.


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Chatbots entretenidos para WorkPlace

INTELLIGENTLY HUMAN CHATBOTS.


Artificial intelligence gives us tools to enhance the work of humans. Our chatbots, connects your employees in an intelligent fashion. We humanize technology, we develop intelligently human chatbots.



Testimonials

Incredible experience that we live with Lego Serious Play. Real learning through the game! We were able to reflect - in a context of sincereness - and bring to light deep issues, which are the raw material to continue working with our people.
— Banco Coinag, Florencia Damonte, People and Culture
We held a LEGO® SERIOUS PLAY® workshop that helped us put our commercial strategy into practice for the team of partners in the region. Now I can tell you that innovating and entertaining go hand in hand!
— SAP, Claudio Goldfarb, Channel Development Manager
The workshop that we conducted together with Gamifica has been a success in preparing people for the challenge that lay ahead, predisposing them and engaging them in another way and decreasing turnover in a key segment for the area.
— PwC, Diego Gonzalez, Manager Human Capital - Business School
Motivarnos allowed us to improve the performance results of the group of participants (AHT, ACW, etc.), improve the spirit of the team, the integration and also in some cases, the aspect of self-improvement. Entertainment, productivity, motivation, interest, heterogeneity, were part of an equation that resulted in a very satisfactory and innovative experience.
— La Caja de Ahorro y Seguros, Marcelo Greco, Customer Services Manager
 

About

Gamification is a technique that uses game design tools (such as levels, badges, and scores) to motivate an action of the end user.
In a world  that the millennial generation is already part of your workforce, using the schemes of games and challenges is to speak their same language.

Use the power of games, entertainment and challenges to help employees focus better on their results.


About

Gamifica group

"Play, Learn, Optimize"

Our commitment is towards the development of talents, in an entertaining way.



Clase

Know your players

Both in theory and in practice, we create experiences for collaborators. We start from understanding the company culture towards the commitment of improvement.

About

Our vision is to make the working environment, a fun and engaging place.

To achieve this goal, we design experiences, digital platforms, workshops, programs and promote soft skills through games, game design tools, gamification and LEGO® SERIOUS PLAY® workshops.

Two phrases guide us:

"Play, Learn, Improve", so that the learning is entertaining and the impact on the objectives, inmediate.

"Engaged employees creates happy customers", where we design motivational tools for sales, customer service, collections and call & contact centers.


Clients

Centro de Formación Profesional
Cidesa
Connecting
Gerdau
La Caja de Ahorro y Seguro
MetLife
PwC
Neo-Biz
i-Brokers
Novartis
Roche
Merck
NutriBaby
Promedon
Banco Coinag
SAP
Universidad de Palermo
Gestión Compartida

Request a demo


Contact

Gamifica Group


Gamifica
Rosario, Argentina

rodrigo@gamificagroup.com
+54 9341 6087362